Skills

  • HTML, EJS
  • CSS(Less & Sass)
  • JavaScript
  • LEMP & LAMP
  • MariaDB & MySQL
  • CPanel & VestaCP
  • PHP
  • Python
  • WordPress
  • Woocommerce & Shopify
  • Photoshop & Illustrator

Projects

SRSS

SRSS is a JavaScript library which uses the user’s geolocation then uses sunrise-sunset.org’s API to determine if it is day or night for the user

Lawnch Framework

Lawnch Framework is a minimal HTML & CSS framework which includes basic elements, a CSS grid, as well as SRSS.

FolderBuilder

FolderBuilder was a specially requested script from Scott Gierach which builds a hierarchy of folders based on a CSV file.

Experience

Level 2 Technical Support

Apex Supply Chain Technologies
October 2016 – Present
Mason, Ohio
  • Provide phone and email support for proprietary IoT smart lockers and vending machines
  • Point of escalation for Aus and EU branch
  • Replicate and troubleshoot bugs and anomalies escalated from Aus and EU branch
  • Trained clients, support representatives, and field technicians on software
  • Collaborated with Learning & Development to create training material for clients and employees

Web Server Administrator

Helios IT Services
March 2016 – Present
Dayton, Ohio
  • Utilized Digital Ocean hosting running CentOS and LEMP stack with VestaCP for easy domain management
  • Maintain and deploy new domains purchased through Hover.com and Namecheap.com
  • Develop websites for clients utilizing WordPress, Woocommerce, Beaver Builder, and Flatsome
  • Develop, maintain, and update company website
  • Provide phone and email support to clients facing issues with web sites and web hosting

Agency Technical Support

The Cincinnati Insurance Companies
June 2013 – March 2016
Fairfield, Ohio
  • Provided phone and email support to 100+ insurance agencies for proprietary insurance software
  • Replicated and troubleshot issues and bugs
  • Liaison for Life Insurance Application development team
  • Created personal knowledge base using WordPress
  • Created and maintained knowledge articles